Privacy Policy for coworkmaribor.com

1. Who We Are

Eder d.o.o.
Cesta XIV. divizije 20a, 2000 Maribor, Slovenia
VAT ID: SI18795480
Email: info@coworkmaribor.com
Phone: +386 41 420 243

2. What Personal Data We Collect

We may collect the following types of personal data:

• Full name
• Email address
• Phone number
• Payment-related data (via Stripe, including billing address and credit card information)

We collect this data when you:

• Register or book through our web-based reservation system
• Contact us via contact forms
• Subscribe to our newsletter
• Make a payment via Stripe
• Interact with the website (e.g., through cookies and analytics)

3. How We Use Your Data

We use your data for the following purposes:

• To process bookings and manage your access to our coworking services
• To send important notifications, updates, and event announcements (only if opted in)
• To improve our website and customer experience
• For internal analytics and service optimization

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g., newsletter subscription)
• The necessity of processing for the performance of a contract (e.g., booking and payments)
• Our legitimate interests (e.g., analytics, service improvement)

5. Third-Party Services

We use third-party services that may collect or process data on our behalf, including:

• Stripe (payment processing)
• Google Analytics (usage statistics) - We use Google Analytics to collect anonymous data about how visitors use our website, including:
  • Pages visited and time spent on each page
  • Browser type and device information
  • Geographic location (country/city level only)
  • How you reached our website
  This data is used to improve our website's functionality and user experience. No personally identifiable information is collected through Google Analytics.

All data processors are GDPR-compliant and data is not transferred outside the EU.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Object to or restrict processing
• Withdraw consent (where applicable)
• File a complaint with the relevant supervisory authority

To exercise your rights, please contact us at info@coworkmaribor.com with a written notice.

8. How to Delete Your Data

You can delete your account and all associated data at any time from your Account Settings page. To do so:

1. Go to your Account Settings page.
2. Click on the Delete Account button.

This will permanently delete your account, including all provider data you used to log in and all your data from our system. If you have any questions about this process, please contact us at info@coworkmaribor.com.

9. Cookies

Our website uses the following types of cookies:

• Technical cookies – necessary for core website functionality
• Analytical cookies – for tracking usage (Google Analytics)
• Marketing cookies – for relevant advertising and remarketing

When you first visit our site, you are asked to consent to the use of cookies via a cookie banner. You can manage cookie preferences through your browser settings at any time.

10. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

• Secure HTTPS encryption
• Restricted access to the reservation system and internal data
• Regular updates and monitoring of our systems

11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, or how we process your data, please contact us:

Eder d.o.o.
Email: info@coworkmaribor.com
Phone: +386 41 420 243
Website: www.coworkmaribor.com